From the Book - First edition.
What's the big deal about change?
The high cost of belly flop : a case for engagement
Change-friendly : it's rhyme and reason
You make a lousy somebody else : authentic leadership
Think-friendlysm : see the world through a fresh lens
Talk-friendlysm : put your best voice forward
Trust-friendlysm : make trust first to make it last
Team-friendlysm : connect with their heads, hearts, & hopes
Step 1: validate the journey
Step 2: scan for speed bumps
Step 4: build a coalition
